“Compassion, Connection, Care, Kindness”
ALERTS: Justified textIn recent decades there have been significant changes in health care system and how medicine has been practiced. Health care is a giant, mysterious machine, with increasing policies, procedures, cost-containing regulations and maximizing efficiency efforts. The priorities in health care have changed and allowed much less time for interactions among patients and health care professionals. Therefore, their angelic relationship has been crumbled and a mistrust has been created. The medical practice in majority of cases is algorithm base medicine with a little or no flavor of humanity. This has resulted exhausted and unhappy health care professionals and dissatisfied patients. In order to alleviate this problem we must restore the humanity in our care. The four most important pillars of humanity that must be applied in our practice are compassion, connection, care and kindness. By merging the high quality patient care with the essence of humanity we could treat the patient illness, create an outstanding patient experience, capture the patient’s heart and soul and develop a long lasting loyalty and trust. However, creating a remarkable patient experience in health care is connected and interdependent on health professional experience which requires a universal movement of change in the culture of the healthcare towards humanity.
ALERTS: Justified textThis blog is advocating for the restoring the essence of humanity into health care. The idea is to share ‘stories’ of compassion, human connection, care, and kindness with colleagues and our patients. The acknowledgment of these acts would encourage us to do more, to promote our bond for an incredible cause and improve our relationship with patients.
ALERTS: Justified textSharing the stories of humanity towards the patient and towards other member of the health care team might be more crucial now, than ever before.
Well-being in health care professionals “PHPEP” is promoting a new culture in our health care system based on attention to wellbeing of our health care professionals and creation of patient experience. These elements are interconnected and enhance each other. However, we cannot expect creating remarkable patient experiences with exhausted, burnout health professionals in our stressful…
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The Transformative Power of Empathy” for healthcare workers at West Anaheim Medical Center, California. Lorraine Aguilar, CEO of Working Harmony, shares insights and techniques to compassionately connect to what matters without sacrificing efficiency. The results are meaningful human connection and deeper, more accurate understanding of what is wanted and needed in any situation.
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It was Saturday November 16, 2013. I was driving my son who was extremely sick to the emergency room. He was ill for almost a week with high fever of unclear source. Regular treatment did not work and he was getting sicker and weaker every day.
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Relationships & Beauty of Yoga Words and actions in our relationships are extremely powerful and could affect us deeply. Our brain is designed to capture and process these clues and subsequently appraise them, based on our beliefs, values and experiences. We are hard wired to automatically see the negativeness in everything, in order to protect…
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Word of Appreciation: One year anniversary of the “PHPEP” at West Anaheim Medical Center We had our first year anniversary of the “PHPEP” at West Anaheim Medical Center on 12-04-2015. It was an exciting and extremely important day for me and the employees of this medical center. The community room was full of hardworking, enthusiastic,…
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My goal in life was to be a good wife and mother. My family was and still is my priority. My husband and I raised 2 beautiful boys. One is alive today but the other took his own life June 1st, 2013 after suffering for many years with depression. Depression tears a family apart and we, the 3 of us left are just starting to heal.
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21st century is the era of communication. The technology has allowed us to perform faster transaction and easier communication, but unfortunately at a tremendous price of tarnishing the authentic human connection. Most of us are communicating through our devices and social media, with no sense of genuine relationship or friendship.
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The idea is to create a new culture in our health care system based on restoring the essence of humanity, compassion, connection, care and kindness in our care by full attention to well-being of our health professionals and creating patient experience. But why is it that these two elements are so critical in achieving our mission?
DetailsI am writing this letter to express my gratitude to my profession, the medical profession that has offered me an incredible opportunity to serve. Becoming a surgeon has been an amazing gift in my life. It has given me identity, brought me humility and pride and enabled me to experience full life.
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