“OUR VALUES”
COMPASSION.CONNECTION.CARE.KINDNESS
“OUR GOLDEN RULE”
TREAT THE PATIENTS THE WAY YOU WANT TO BE TREATED
“DAILY RITUALS”
1. Daily Reminder Of Our Values & Golden Rule
2. Know Your Patients` Problems And Treatment Goals
3. Morning & Evening Round With Charge Nurse
4. Hourly Round With Patients
5. Daily Round With Physicians
6. Daily Round With Family
7. Daily Follow Up Phone Calls
8. Create Connection. Ask Question, “Listen” & Be Present
9. Quicker Response To Patients` Needs
10. Educate, Encourage, And Empower Your Patients
11. Treat Them With Respect And Dignity, “No Biases”
12. Treat Their Pain “Wisely”, Use Your Judgment
13. Be Accountable And Back Each Other Up, Team Work
14. Be Positive, And Encourage Positive Emotions
15. Be Patient, Tolerant, Generous, & Grateful
16. Be Aware Of The Patient Environment & Be Proactive
17. Reflect On Daily Positive Experiences
18. Share The Positive Experience With Others